YOUCANIC Scanner Is Not Charging

If your scanner isn't charging, start by using a different charging cable or charging adapter. Anything will work as long as it isn't a fast charger. ⚡If you’re using another charger, make sure it meets these requirements: Output: 5V Current: 500mA to 2A (maximum) Connector: USB-C Don't use smartphone quick or PD chargers, as they don't work on the scanner. You can also charge the scanner using a powered-on computer or laptop USB port. If your scanner still isn't turning on, contact YOUCANIC support for additional troubleshooting tips.